A clean install removes ALL Wacom driver files, registry entries and settings. Use this when a normal reinstall has not fixed the issue.
Step 1
Uninstall via Control Panel
# Stop Wacom service first:
C:\> net stop WTabletServicePro
# Then open Programs and Features:
C:\> appwiz.cpl
# Find "Wacom Tablet" and uninstall it
Reboot after uninstalling.
Step 2
Remove remaining Wacom folders
# Remove Wacom program folders:
PS> Remove-Item "C:\Program Files\Tablet" -Recurse -Force -ErrorAction SilentlyContinue
PS> Remove-Item "C:\Program Files (x86)\Tablet" -Recurse -Force -ErrorAction SilentlyContinue
# Remove Wacom AppData:
PS> Remove-Item "$env:APPDATA\WTablet" -Recurse -Force -ErrorAction SilentlyContinue
PS> Remove-Item "$env:LOCALAPPDATA\WTablet" -Recurse -Force -ErrorAction SilentlyContinue
Step 3
Remove Wacom registry entries
# Remove Wacom registry keys:
C:\> reg delete "HKLM\SOFTWARE\Wacom" /f 2>nul
C:\> reg delete "HKLM\SOFTWARE\WOW6432Node\Wacom" /f 2>nul
C:\> reg delete "HKCU\SOFTWARE\Wacom" /f 2>nul
Only delete these keys if you are comfortable editing the registry. Incorrect registry edits can cause Windows issues. Back up first:
reg export HKLM\SOFTWARE\Wacom wacom_backup.regStep 4
Remove Wacom USB drivers from Device Manager
C:\> devmgmt.msc
# View > Show hidden devices
# Look under "Human Interface Devices" and "Universal Serial Bus"
# Right-click any Wacom entries > Uninstall device
# Check "Delete the driver software for this device"
Step 5
Reboot and reinstall fresh
- 1
Reboot
Restart your PC. Keep the tablet unplugged during reboot.
- 2
Install driver 6.4.13-4
Run
WacomTablet_6.4.13-4.exeas Administrator with the tablet still unplugged. - 3
Reboot again
Restart when the installer prompts you.
- 4
Plug in tablet
Connect your Wacom tablet. The Wacom tray icon should appear within 20 seconds.
FAQ
Clean install questions
Does a clean install delete my Wacom settings?
Yes. Removing the AppData and registry entries will delete your custom pressure curve, button assignments, and tablet area settings. Take a screenshot of Wacom Tablet Properties before doing a clean install.
Clean install did not fix the issue
If the problem persists after a clean install, it is likely a hardware issue (try the tablet on another PC), a USB controller conflict, or a Windows system issue. Test the tablet on another computer to rule out hardware failure.